General Conditions of Sale:
These general conditions of sale govern the contractual relations between the seller and the buyer.
Before placing an order, the buyer is invited to consult these general conditions of sale (freely available on the site).
Placing an order implicitly implies complete and unreserved acceptance of the latter.
Any failure on the part of the company to one of its obligations, mentioned in these general conditions of sale, can in no way be interpreted by the buyer, as a waiver of general conditions of sale.
Terms may be subject to change without notice. These are the general conditions of sale applicable at the time of placing the order are those in force.
Please note that orders placed on Saturdays or Sundays will be processed on Monday.
Orders are not processed on public holidays.
The company strives to provide as much detail as possible about the articles presented.
The photos of the articles on the site are non-contractual; they are as faithful as possible but the company can not ensure a perfect similarity with the ordered article (according to the lighting during the shooting but also the resolution and calibration of the computer screens of each, the shades of colors and rendering of materials may differ and are not guaranteed).
The buyer can not in any way blame the company.
Availability of items
Items are subject to availability.
Items will be provided to the first buyer placing a firm order (paid order).
The extras on the website are in euros including VAT. The prices quoted do not include the shipping and delivery charges that are the responsibility of the buyer.
The site reserves the right to modify its prices at any time, it being understood that the price appearing on the site the day of the order will be the only one applicable to the purchaser.
Payment and payment method
Payment by credit card (credit card, Visa, Mastercard): the site www.les-petits-dores.com ensures a total security of the data by means of an encryption. In addition, the 3D Secure system can be used. The transmitted information is encrypted by software and can not be read during transport on the network. The transmission is encrypted by software when the symbol of the padlock appears in the browser. Moreover, at the time of the passage of the bank details (card number, validity date and cryptogram), the URL becomes URL https (the "s" indicating the security) and no longer an http address. The little golden company works with Banque Populaire.
The SARL les petits dorés reserves the right to suspend any order management and any delivery in case of refusal of authorization of payment by credit card from officially accredited bodies or in case of non payment.
The SARL les petits dorés reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully paid or only partially a previous order or with whom a dispute of payment would be in progress.
As part of an order verification process to ensure that no one is using another person's bank details without their knowledge, the client may be asked to address by email to the SARL the little ones a copy of a piece of identity as well as a proof of address. The order will be validated only after receipt and verification by our services of the parts sent. Failing receipt of these documents within 15 days of placing the order, the latter will be deemed canceled by right.
Items will be delivered to the shipping address specified by the buyer when ordering.
Upon receipt of the payment, the company sends the package to the buyer according to the deadlines that were announced when ordering. Delivery times vary depending on the destination of the package.
Shipping costs are the responsibility of the buyer.
The parcels are sent in colissimo simple without signature and in colissimo point relay. You have the chronopost express option for shipments within 24 hours. We deliver for the moment in France and in Europe.
An international shipment is possible, the total will be specified to the buyer before payment.
The delivery of parcels is covered by La Poste.
It is advisable to check the contents of the package in front of the postman.
The company declines all responsibility related to any delays, theft, loss or damage of the parcel by La Poste.
Retraction - Satisfied or refunded
The right of withdrawal only applies to natural persons. In accordance with Articles L.120-20, the buyer has a period of fourteen (14) days from receipt of the items ordered to exercise his right of withdrawal without having to justify reasons or to pay penalties, return costs are the responsibility of the buyer.
Any item returned must be in perfect condition and in its original packaging.
All returns must be reported in advance by email to the site "www.lespetitsdores.com".
Any item damaged by the customer can not be resumed.
The returned item will be refunded, but not the shipping costs.
The refund will be made at the latest within a period of 30 days following the date on which the right of retraction has been exercised.
After the seven day period, any item delivered will be considered as accepted by the customer and in accordance with his order and can no longer be returned, refunded or exchanged.
Exception in the event of an error by the company: any item sent to the buyer by mistake may be returned for exchange or refund. In this case, the return costs will be borne by the company.
Protection of personal data
All buyer's personal data will only be used to process orders and will never be disclosed to a third party.
According to the law n ° 78-17 of January 6, 1978 relating to data processing, the files and the liberties, the purchaser has a right of rectification, consultation, modification and suppression of the data reported.
This Site and all the elements, brands, drawings, models, logos, graphics, etc. contained therein, as well as their compilation, are the exclusive property of the Gilded Small Brand. All our products are deposited at the INPI.
The use or reproduction of all or part of these elements is prohibited and constitutes an infringement.
This contract is subject to French law.
In case of dispute or claim, the French courts will be competent.